F.A.Q.

Frequently asked questions

Find below the answers commonly-asked questions by our customers. If you are unable to find the question you need on this page please Contact us (avec lien vers formulaire contact). We will be glad to further assist you.

Common questions

A SMS will be sent as your driver will arrive at the pickup address. This SMS gives you the name, picture and phone number of your driver for any need.

Yes! If you didn’t mention it on your booking, feel free to ask your driver (in case of detour, an additionnal fee will be applied)

The helmet have Bluetooth connection.
You will be able to speak with your driver easily.

When you book your ride from the app or website, we will receive an email summurizing all the information given.
If you don’t receive this email, please check your spams.
If you don’t receive this email, please call our customers service at 1-844-999-MOTO.

Yes, just visit our website lamotopolitan.com or download our app on your smartphone!
Enter your pick up and drop off addresses, date and time then press “Quote”.
All our prices will be displayed (hourly booking, airports…)

Your driver will wait as long as necessary.
The first 15 minutes of waiting are free. After this period, you will be charged of $1 per minute.

No, sorry. If you want to book a ride, please go on our website lamotopolitan.com or download our app on the stores. Our system will automatically dispatch the ride to the suited driver.

Other questions

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque tincidunt velit at venenatis mollis. Nunc mattis nunc et turpis viverra, et pretium elit vestibulum. Sed eu justo feugiat, imperdiet ipsum at, imperdiet elit.

A SMS will be sent as your driver will arrive at the pickup address. This SMS gives you the name, picture and phone number of your driver for any need.

Yes! If you didn’t mention it on your booking, feel free to ask your driver (in case of detour, an additionnal fee will be applied)

The helmet have Bluetooth connection.
You will be able to speak with your driver easily.

When you book your ride from the app or website, we will receive an email summurizing all the information given.
If you don’t receive this email, please check your spams.
If you don’t receive this email, please call our customers service at 1-844-999-MOTO.

Yes, just visit our website lamotopolitan.com or download our app on your smartphone!
Enter your pick up and drop off addresses, date and time then press “Quote”.
All our prices will be displayed (hourly booking, airports…)

Your driver will wait as long as necessary.
The first 15 minutes of waiting are free. After this period, you will be charged of $1 per minute.

No, sorry. If you want to book a ride, please go on our website lamotopolitan.com or download our app on the stores. Our system will automatically dispatch the ride to the suited driver.

Book a ride

Download our app

 
08 December
Set up time
PM
04
:33
PM